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Достык 13 А, Astana, 010000 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Best Western Plus Astana Hotel
Each day we'll check prices and send you an email for your selected dates at Best Western Plus Astana Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Best Western Plus Astana Hotel
General
WiFi everywhere
Activities
Billiards
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service
Pools and wellness
Fitness centre, Hammam, Massage, Sauna
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box
Common areas
Shared lounge/TV area, Terrace
Cleaning services
Daily maid service, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop, Mini-market on site
Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bathrobe, Bathroom, Bidet, Desk, Dining table, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Kitchenette, Linen, Microwave, Minibar, Mosquito net, Refrigerator, Safety Deposit Box, Shower, Slippers, Sofa, Stovetop, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Wake-up service
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Good hotel in Astana.”
28 Feb 2025
Its nice hotel with very good location. Staff was very friendly and it has nice spa/saunas and gym as well. The price was very reasonable.

“Superb”
03 Feb 2025
Very helpful staff, perfect location. Restaurant in lobby offers local specialities.

“Good hotel in Astana.”
22 Jan 2025
Its nice hotel with very good location. Staff was very friendly and it has nice spa/saunas and gym as well. The price was very reasonable.

“Fair”
05 Jan 2025
- Located near the center within walking distance of some sights - Premium room very spacious with large bathroom and good view - Friendly staff for check-in and check-out

“Fabulous location, great breakfast and nice restaurant on site.”
05 Dec 2024
Fantastic location and great bar and restaurant on site.

“Very good”
24 Nov 2024
Wry helpful staff… managed all of my extra requests using conference facilities.

“Superb”
17 Nov 2024
Good location. The hotel is comfortable and elegant. The staff is helpful. For breakfast European and Asian cuisine are offered. The room had a view of the presidential district.

“Would absolutely recommend!”
16 Nov 2024
Bang in the center of town with lots of attractions within walking distance.. malls, boutiques and restaurants. Value for money, clean and helpful staff. I was there in Astana for couple of days only, however with the below freezing temp and constant snow and blizzards - didn't get around much, but the hotel was nice and warm. Smoking room on each floor was convenient.

“Very good value for money !”
08 Nov 2024
The value for money is excellent for this hotel ! Very centric location : a few minutes from Baiterek and all the stores, bars, shops. A supermarket is available at a few meters. Staff is very kind and helpful. Very nice buffet breakfast with very kind staff ! Don't forget to pass by the bar restaurant : very nice and comfortable !

“Nice location and interior”
14 Oct 2024
Nice cozy hotel, close to Bayterek tower Near is supermarket and many different restaurants