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Hotel Family Hotel Serena (formerly Hotel Serena)

via Crosare 15, Andalo, 38010 (show map)

9.3

Superb

69 verified reviews

1/40

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Hotel Overview

Situated in Andalo, 8.1 km from Molveno Lake, Family Hotel Serena features accommodation with free bikes, free private parking, a garden and a shared lounge. Featuring a restaurant, the property also has a terrace, as well as a sauna and a hot tub. The hotel has an indoor pool, hammam, entertainment staff and a kids' club.
At the hotel, rooms come with a desk. Rooms are equipped with a kettle, a TV and free WiFi, while some rooms have a balcony and some have mountain views.
Family Hotel Serena offers a buffet or Italian breakfast.
The accommodation offers a spa centre. You can play table tennis at this 4-star hotel, and the area is popular for hiking and skiing.
MUSE is 37 km from Family Hotel Serena, while Piazza Duomo is 37 km from the property. Bolzano Airport is 63 km away.

Formerly Hotel Serena

Before December 2020 Family Hotel Serena was known as Hotel Serena

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Rooms

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Rooms List

Single Room - enter dates to see room photos

Featuring free toiletries and bathrobes, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room features a flat-screen TV, soundproof walls, a minibar, a wardrobe as well as mountain views. The unit has 1 bed.

Deluxe Double Room with Balcony - enter dates to see room photos

This double room offers an electric kettle and a TV. The unit offers 1 bed.

Deluxe Room - enter dates to see room photos

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features soundproof walls, a minibar, a wardrobe, a flat-screen TV, as well as mountain views. The unit has 1 bed.

Classic Triple Room - enter dates to see room photos

This triple room offers an electric kettle and a TV. The unit has 2 beds.

Standard Family Room - enter dates to see room photos

This family room has air conditioning, an electric kettle and a TV.

Family Junior Suite - enter dates to see room photos

Providing free toiletries and bathrobes, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV, soundproof walls, a minibar, a wardrobe as well as mountain views.

Family Junior Suite - enter dates to see room photos

Featuring a terrace with mountain views, this family room also provides air conditioning and a TV. The unit offers 1 futon.

Superior Family Room - enter dates to see room photos

This family room has air conditioning, a private entrance, a TV and a balcony.

Superior Family Room - enter dates to see room photos

Featuring free toiletries and bathrobes, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV, soundproof walls, a minibar, a wardrobe as well as mountain views.

Suite - enter dates to see room photos

The suite features a private entrance, soundproof walls, a coffee machine as well as a terrace with garden views. The unit has 3 beds.

Family Suite - enter dates to see room photos

The spacious family room provides soundproof walls, a coffee machine, parquet floors as well as a terrace with garden views. The unit offers 2 beds.

Deluxe Family Suite - enter dates to see room photos

The spacious family room provides air conditioning, soundproof walls, a balcony with mountain views as well as a private bathroom featuring a shower. The unit offers 4 beds.

Deluxe Triple Room - enter dates to see room photos

Offering free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV, soundproof walls, a minibar, a wardrobe as well as mountain views. The unit offers 2 beds.

Superior Triple Room - enter dates to see room photos

The triple room provides a private entrance, an electric kettle, a dressing room, parquet floors, as well as a TV. The unit offers 2 beds.

Superior King Room - enter dates to see room photos

The double room provides a TV, an electric kettle, a dressing room and parquet floors. The unit offers 1 bed.

Double or Twin Room - enter dates to see room photos

Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. This twin/double room features soundproof walls, a minibar, a flat-screen TV and a balcony.

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Facilities of Family Hotel Serena

General
Free parking, On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere

Activities
Cycling, Hiking, Ski equipment hire (on site), Ski pass vendor, Ski school, Ski storage, Skiing, Table tennis

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Special diet menus (on request)

Pools and wellness
Hammam, Hot tub, Indoor pool, Indoor pool (seasonal), Massage, Sauna, Spa and wellness centre

Front-desk/reception area services
Concierge service, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk

Common areas
Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace

Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Evening entertainment, Kids' club

Cleaning services
Daily maid service, Ironing service, Laundry

Business facilities
Fax/photocopying

Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Air Conditioning, Balcony, Bath or Shower, Bathrobe, Bathroom, Bidet, CD Player, Coffee machine, Desk, Dressing Room, DVD Player, Electric kettle, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hardwood/Parquet floors, Heating, Hypoallergenic, Minibar, Mountain view, Private entrance, Refrigerator, Safety Deposit Box, Shower, Slippers, Soundproofing, Telephone, Terrace, Toilet, Towels, TV, Upper floors accessible by lift, View, Wardrobe/Closet

Last updated: 1 Jan 2025 - Update now

Hotel Policies

Check-In
From 15:00:00 hours

Check-Out
Untill 10:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

Traveller reviews

9.3

Superb

69 verified reviews

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Davide

“Very good”

Wed, 01 Jan 2025

The mini club was open 9-22, the staff was nice and welcoming. We could book the spa and the pool through an app, which was really convenient. They served a buffet/snack every day between 3.30 and 5.30 which was amazing for our son. The facility was stunning, beautiful view, nice spa, great playground for the children.

Stefano

“Superb”

Wed, 01 Jan 2025

Literally everything. Staff, location, facilities... all is made to insure you reset your mind as parents. Kids enjoy to stay in the kids club and parents can (if they wish) have some time for themselves.

Luke

“Brilliant”

Wed, 01 Jan 2025

To all the other hotels in Europe, stay at Hotel Serena to see how it’s supposed to be done. After 5 weeks travelling throughout Europe and almost a different hotel each night this hotel left all the others for dead. The service and value for money was by far the best I have experienced anywhere in the world. A family run well oiled machine. The staff are hard working and friendly, they provide the best service. The food was exceptional. It is a family hotel but I stayed as a solo traveler for 1 night because the price and reviews were good, I then stayed an extra 2 nights because I felt like royalty. This is how a hotel is supposed to be run. So great to see this sort of service still exists at such great value for money. I hope this family can keep this hotel running for future generations.

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Hotel Family Hotel Serena (formerly Hotel Serena)

via Crosare 15, Andalo, 38010 (show map)

Hotel Overview

Formerly Hotel Serena

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Single Room - enter dates to see room photos

Deluxe Double Room with Balcony - enter dates to see room photos

Deluxe Room - enter dates to see room photos

Classic Triple Room - enter dates to see room photos

Standard Family Room - enter dates to see room photos

Family Junior Suite - enter dates to see room photos

Family Junior Suite - enter dates to see room photos

Superior Family Room - enter dates to see room photos

Superior Family Room - enter dates to see room photos

Suite - enter dates to see room photos

Family Suite - enter dates to see room photos

Deluxe Family Suite - enter dates to see room photos

Deluxe Triple Room - enter dates to see room photos

Superior Triple Room - enter dates to see room photos

Superior King Room - enter dates to see room photos

Double or Twin Room - enter dates to see room photos

Map

Setup a Price Alert for Family Hotel Serena

Facilities of Family Hotel Serena

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

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“Superb”

“Brilliant”

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