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Hotel The Ritz-Carlton, Almaty

Esentai Tower, 7/7 Al-Farabi Avenue, Almaty, 050040 (show map)

9.1

Superb

465 verified reviews

1/40

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Hotel Overview

This luxury 5-star hotel is located on the foot of Alatau Mountains in Almaty and features a spa centre, an indoor pool and a fitness centre. Free Wi-Fi is provided at The Ritz-Carlton, Almaty.
The spacious, air-conditioned rooms are decorated in warm colors. Each elegant room includes a flat-screen TV and a marble bathroom with a rain shower.
The elegant on-site SEVEN Bar & Restaurant offers guests the ultimate fine dining experience. Guests can also enjoy a drink at the Sky Lobby and Lounge. Located on the 30th floor, Vista Restaurant serves international cuisine and Kazakh specialties for breakfast, lunch and dinner. Several other dining options are also available.
The hotel’s recreation and relaxation facilities include an opulent Spa, featuring 4 private rooms, including dedicated relaxation areas, saunas, steam rooms and an oriental hammam.
Almaty city centre is a 10-minute drive from The Ritz-Carlton, Almaty. Shymbulak Ski Resort is a 30-minute drive away, and Almaty International Airport is 15 km from the hotel.

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Rooms List

Club Level, Guest room, One King, Mountain View - enter dates to see room photos

This room features a King bed, a flat-screen TV and a room control touch panel. The suite offers complementary access to Club Lounge with 5 daily food and beverage servings, personal check-in and check-out services and concierge services.

Grand Suite - enter dates to see room photos

This spacious suite features a separate living area with a sofa and a bathroom with a large bathtub. The suite offers complementary access to Club Lounge with 5 daily food and beverage servings, personal check-in and check-out services and concierge services.

Deluxe Room, Guest Room, One King, City View - enter dates to see room photos

This spacious room features a flat-screen TV, tea/coffee-making facilities and a room control touch panel. The well-equipped bathroom comes with a heated floor, a double sink and a shower.

Executive Suite - enter dates to see room photos

This suite features a luxurious bedroom, a walk-in closet, an additional bathroom and a spacious living room with a work area.

Elite Corner room - enter dates to see room photos

This spacious room features floor-to-ceiling windows with panoramic views, a King bed, a flat-screen TV, tea/coffee-making facilities and a room control touch panel. The bathroom is equipped with luxurious amenities.

Club level, Guest room, 2 Double, Mountain view - enter dates to see room photos

This room features two beds, a flat-screen TV and a room control touch panel. The suite offers complementary access to Club Lounge with 5 daily food and beverage servings, personal check-in and check-out services and concierge services.

Deluxe Room, Guest Room, Two Double, Mountain View - enter dates to see room photos

This room features floor-to-ceiling windows with panoramic views, two beds, a flat-screen TV, tea/coffee-making facilities and a room control touch panel. The bathroom comes with a large bathtub and a shower.

Deluxe Mountain View, Guest room, 1 King, Mountain view - enter dates to see room photos

Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.

Junior Suite, 1 King, City view - enter dates to see room photos

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Elite Corner Double Room with Two Double Beds - enter dates to see room photos

Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.

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Facilities of The Ritz-Carlton, Almaty

General
Free parking, On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere

Activities
Cycling, Golf course (within 3 km), Hiking, Ski pass vendor, Ski storage, Skiing

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, BBQ facilities, Breakfast in the room, Grocery deliveries, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)

Pools and wellness
Fitness centre, Hammam, Hot tub, Indoor pool, Indoor pool (all year), Massage, Sauna, Spa and wellness centre

Transportation
Car hire, Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Lockers, Luggage storage, Safety deposit box, Tour desk, Valet parking

Common areas
Games room, Garden, Shared lounge/TV area, Terrace

Entertainment and children services
Entertainment staff, Evening entertainment, Kids' club, Nightclub/DJ

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Barber/beauty shop

Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Air Conditioning, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Cable Channels, Carpeted, Children's high chair, City view, Cleaning products, Coffee machine, Desk, Dressing Room, Electric kettle, Executive Lounge Access, Fan, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Interconnected room(s) available, Iron, Ironing Facilities, Laptop safe, Linen, Minibar, Mountain view, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet

Last updated: 15 Jan 2025 - Update now

Hotel Policies

Check-In
15:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Traveller reviews

9.1

Superb

465 verified reviews

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Sandeep

“Awesome - will come back again for sure.”

10.0

17 Nov 2024

Location, facilities, room and staff were all excellent.

Rashi

“Perfect stay”

10.0

06 Nov 2024

It is a beautiful hotel. They really made our stay memorable by not only upgrading us but also celebrating my Son's birthday in a beautiful way. Thank you to the full team

Daniel

“Great service, high class and stunning view”

10.0

24 Jul 2024

If you wish to stay in the best hotel in Almaty, this is the one. I would recomend go for a City view for a general feeling of the city. The shopping center and a few extremely nice restaurants are just below. Brunch place would be Caffeteria and for party Eva. Enjoy!

Elham

“Stunning View Out to the Mountains”

7.0

23 Jun 2024

Our favorite part about the hotel was the view onto the stunning mountain range surrounding Almaty. We requested mountain view rooms, and the view was everything we hoped it would be and more. The view was stunningly beautiful and unobstructed by any other structures nearby. Most of the staff were very friendly and welcoming, and the rooms were comfortable.

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Hotel The Ritz-Carlton, Almaty

Esentai Tower, 7/7 Al-Farabi Avenue, Almaty, 050040 (show map)

Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Club Level, Guest room, One King, Mountain View - enter dates to see room photos

Grand Suite - enter dates to see room photos

Deluxe Room, Guest Room, One King, City View - enter dates to see room photos

Executive Suite - enter dates to see room photos

Elite Corner room - enter dates to see room photos

Club level, Guest room, 2 Double, Mountain view - enter dates to see room photos

Deluxe Room, Guest Room, Two Double, Mountain View - enter dates to see room photos

Deluxe Mountain View, Guest room, 1 King, Mountain view - enter dates to see room photos

Junior Suite, 1 King, City view - enter dates to see room photos

Elite Corner Double Room with Two Double Beds - enter dates to see room photos

Map

Setup a Price Alert for The Ritz-Carlton, Almaty

Facilities of The Ritz-Carlton, Almaty

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Awesome - will come back again for sure.”

“Perfect stay”

“Great service, high class and stunning view”

“Stunning View Out to the Mountains”

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