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Sagadat Nurmagambetov 78 Sagadat Nurmagambetov 78, Almaty, 050010 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for East Palace Hotel
Each day we'll check prices and send you an email for your selected dates at East Palace Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of East Palace Hotel
General
WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service
Front-desk/reception area services
24-hour front desk, Luggage storage, Private check-in/check-out, Safety deposit box
Common areas
Shared lounge/TV area
Cleaning services
Daily maid service, Ironing service, Laundry
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath or Shower, Bathrobe, Bathroom, Bidet, Carpeted, City view, Clothes rack, Desk, Dining table, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Heating, Linen, Minibar, Mountain view, Safety Deposit Box, Satellite Channels, Shower, Slippers, Sofa, Soundproofing, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Upper floors accessible by stairs only, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 13:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Traveller reviews

“Disappointing”
02 Jan 2025
Most of the personnel is very helpful, friendly and kind. They tried their best to help and solve issues.

“Worth the money”
18 Nov 2024
Superb hotel on very nice location hotel rooms have lovey hill view and they have a good breakfast

“Superb”
16 Nov 2024
breakfast can be better if they can add more vegan food also , to write the name of the dishes in english for better understanding for non russian or kazakh speakers. rest the staff is very helpful. Guys at the reception MR zalim Khan the Girl was all very helpful.

“Great hotel in a great city!”
28 Oct 2024
Very nice hotel, the staff is friendly and professional. Mr. Eldar was very kind to us. We recommend this great hotel to everyone.

“Very good”
13 Aug 2024
The hotel was beautiful, but there were no shops or restaurants nearby. What I appreciated the most was the excellent service, especially from the reception and restaurant staff

“Al around it was a wonderful experience in the east palace hotel”
16 Jul 2024
Breakfast seems very awesome very yummy food and beverages. Really enjoyed the breakfast

“Passable Stay”
23 Jun 2024
Nothing special but fine and comfortable to stay there Feel Safe to stay there

“Overall, good comfortable stay, value for money.”
19 Jun 2024
Ordered room service many a times, though limited selection, but the food quality was good. Wifi was strong. Of all the staff, Hamid was very helpful and assisted us throughout our stay of 4 nights.

“Fair”
10 Jun 2024
The view from the hotel room is really good. It's close to the mountains.