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Hotels Nearby
Gran Melia Palacio de Isora Resort & Spa
Distance : 0.02 KM
Rok Plaza
Distance : 0.51 KM
Allegro Isora
Distance : 2.35 KM
Landmar Playa La Arena
Distance : 3.12 KM
Landmar Costa los Gigantes Family Resort
Distance : 3.35 KM
Barceló Santiago - Adults Only
Distance : 4.1 KM
Klayman Diamond Aparthotel
Distance : 4.56 KM
Royal Sun Resort
Distance : 4.57 KM
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La Costa, s/n, Alcalá, 38686 (show map)
Hotel Overview
Formerly Red Level at Gran Melia Tenerife - Adults Only
Before April 2019 Red Level at Gran Melia Palacio de Isora - Adults Only was known as Red Level at Gran Melia Tenerife - Adults Only
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Redlevel Villa with Private PoolSetup a Price Alert for Red Level at Gran Melia Palacio de Isora - Adults Only
Each day we'll check prices and send you an email for your selected dates at Red Level at Gran Melia Palacio de Isora - Adults Only. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Red Level at Gran Melia Palacio de Isora - Adults Only
General
Free parking, On-site parking, Parking, Pets allowed, Private parking
Activities
Canoeing, Cycling, Diving, Fishing, Hiking, Snorkelling, Table tennis, Tennis court, Windsurfing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Beachfront, Fitness centre, Hammam, Indoor pool, Indoor pool (all year), Massage, Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre
Transportation
Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Garden, Shared lounge/TV area, Sun terrace, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Adult only, Air conditioning, Designated smoking area, Facilities for disabled guests, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Air Conditioning, Balcony, Bath, Bathrobe, Bathroom, Bidet, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Dressing Room, Electric kettle, Executive Lounge Access, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hot Tub, iPod dock, Iron, Ironing Facilities, Laptop safe, Linen, Minibar, Outdoor dining area, Outdoor furniture, Private entrance, Private Pool, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Slippers, Sofa, Spa Bath, Tea/Coffee Maker, Telephone, Terrace, Tile/Marble floor, Toilet, Towels, Upper floors accessible by lift, Wake-up service, Wardrobe/Closet, Wireless Internet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that guests must present the credit card used to make the reservation on arrival.Please note that all guests at this hotel must be 16 years old or older.Guests with half-board reservations may choose 3 à la carte courses in the restaurant of their choice. The package includes all 7 restaurants.Please note the published rates for stays on 24 December and 31 December include a mandatory fee for the buffet gala dinner held on those evenings at the Pangea Restaurant.Please note, when booking more than 9 rooms, different policies and additional supplements may apply.Pets are allowed, 80€ per dog/day with a maximum of 2 per room.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews
Brian “Brilliant rest, relaxation and sporty mix - something for all.”
26 Dec 2024
The room, pools, and most importantly the Sports hub, Gym and Spa were all excellent. David and the team in the sports hub kept us moving with Padel, Spinning (including pool spinning) and functional fitness. Excellent.
JAMES “Superb”
26 Dec 2024
Loved this property, we had the red level stay, we had 3 days without the kids so it was great, really nice staff lovely rooms, first time at a melia hotel and would highly recommend, I have been trying to find a high level hotel on Tenerife as it can be quite untidy, this hotel made you feel like you was in Dubai. We did travel in mid December so was very quiet so probably a different experience to most.
Westley “Everything about Red Level was perfect - main hotel restaurants and service are hit and miss.”
01 Oct 2024
Red level was worth the extra for the exclusiveness
Amy “Superb”
10 Sep 2024
The hotel is beautiful, staff couldn’t be more helpful and the food at all the restaurants was absolutely delicious.
Elizabeth “Good but expensive for quality of food. Adults only gets full and adults can be as loud and annoying as kids at times!”
10 Sep 2024
Very nice room, lots of space and a good shower. Big wardrobes and sufficient storage. Bed and pillows were comfy and I sometimes very well. Several pools and fairly well kept gardens with lovely plants, flowers and sculptures. As a red level guest, you have access to everywhere whereas other guests must stick to the family / general areas. Clarins spa - both staff and treatment - were excellent. The staff are very friendly, welcoming and a pleasure to deal with.
Schinner “Best hotel of Teneriffe ❤️”
21 Jul 2024
Our stay was amazing, from arrival to departure. Everything was great. The stuff really really friendly, especially Mohammed, he was always smiling and in such a good mood (everyday!!) he also made me smile when I was so sad when we had to checkout. Big compliments! ❤️ Tip: go to the big breakfast arrea, there you find a big selection of food in the morning (fresh churros, fresh smoothies & fruit, eggs etc).
Petr “Unforgettable sea side relaxation”
24 Jun 2024
The staff provided high level standard service for the whole duration of our stay. Unbelievably wonderful swimming experience with all the pools to choose -- big swimming pool with a salty water is really special! And the breakfast with so many choices including a-la-carte was astonishingly reach.
Jane “Perfect place for a week in the sun but not if you like going out at night”
05 Jun 2024
Lovely rooms,comfy beds, heated outdoor pool and breakfast on the terrace
Lina “Superb”
30 May 2024
Staff were just the best. The service was amazing too.
Tracey “Excellent holiday in a beautiful hotel with lovely staff and excellent facilities”
30 May 2024
This is a beautiful hotel and the Red Level adults only experience was excellent. From check-in to check-out everything ran smoothy as it should at a 5 star resort. The staff are ALL excellent, polite and friendly but not obsequious in any way. The heated pool was a bonus we were not expecting but lovely to have in March. We enjoyed the Happy-Hour drinks and apreciated all day coffee /water and soft drinks as included. There are lots of sunbeds in the adults only area so there was no stress finding a spot to sunbathe in. Breakfast was very good. We didnt try the hotel restaurants as prefer to eat in smaller local restaurants, there are 3 towns within a 10 euro taxi ride so that was easy to do. We would love to go back !
Hotels Nearby
Gran Melia Palacio de Isora Resort & Spa
Distance : 0.02 KM
Rok Plaza
Distance : 0.51 KM
Allegro Isora
Distance : 2.35 KM
Landmar Playa La Arena
Distance : 3.12 KM
Landmar Costa los Gigantes Family Resort
Distance : 3.35 KM
Barceló Santiago - Adults Only
Distance : 4.1 KM
Klayman Diamond Aparthotel
Distance : 4.56 KM
Royal Sun Resort
Distance : 4.57 KM
