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Bulgaria, 2, Alcalá de Henares, 28802 (show map)
Hotel Overview
Formerly Rafaelhoteles Forum Alcala
Before March 2022 PCM Forum Alcalá was known as Rafaelhoteles Forum Alcala

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for PCM Forum Alcalá
Each day we'll check prices and send you an email for your selected dates at PCM Forum Alcalá. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of PCM Forum Alcalá
General
On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Hot tub
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Safety deposit box, Tour desk
Common areas
Garden, Shared lounge/TV area, Sun terrace, Terrace
Cleaning services
Daily maid service, Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, City view, Clothes rack, Desk, Dressing Room, Electric kettle, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Heating, Hot Tub, Linen, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Soundproofing, Spa Bath, Telephone, Tile/Marble floor, Toilet, Towels, TV, Upper floors accessible by lift, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note the maximum occupancy cannot be exceeded.Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.When booking more than 5 rooms or 10 nights, different policies and additional supplements may apply.Please note that the sun terrace with jacuzzi are only available during the summer months from 13:00 to 20:00h and it works under reservation in advance by capacity control.These facilities may also not be available due to private events.From July 28 to August 23, both included, our restaurant will only offer breakfast and dinner servicePlease note that terrace and the solarium on the rooftop is opened only during summer time. It is currently closed.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Very good, excellent roof terrace, need to think more about the facilities provided in the room”
12 Jan 2025
Jacuzzi pool upstairs, the speed of the lifts and the space downstairs in the reception, terrace and dining room

“Alcalá de Henares- a special location and a great place to stay”
23 Nov 2024
A good sized room with lovely balcony and spa bath. Personnel very helpful. The location of the hotel was great in reference to the very special historical centre

“A comfortable , modern hotel with friendly staff. Good value.”
22 Oct 2024
Very clean, comfortable , good value. Very helpful staff.

“Very good”
09 Oct 2024
Location of the hotel is ok. Not in the Alcala city centre,but city centre reachable. Pool on the roof - very nice place to relax

“great stay”
29 Sep 2024
room a little small but bathroom very good bed was ok we did not have breakfast.

“Lovely stop gap”
21 Sep 2024
I like the fact it's so peaceful and close to shops and bars/restaurants Such a pretty hotel.

“Good stay, but definitely not a 4-star hotel”
11 Sep 2024
The location was great, very close to the old town. The bathroom was spacious and nice. Staff was friendly.

“Very good”
13 May 2024
Room was clean with a nice view over the park. Beds were comfy. Supermarkets and some restaurants were close. Also going to the Alcana center was not that far.

“Superb”
10 May 2024
Good fridge. Good shower. V clean. Great location, away from tourist traps, but still right nearby. Delightful man at reception (clean shaven) spoke really good English and was really cheerful and helpful.

“Very enjoyable stay.”
14 Apr 2024
Easy access to old town-10 minute walk. Hotel nice and quiet except for 1 morning when we couldn't get into breakfast because of coach party. Otherwise good selection for breakfast. Easy parking on the street.